Effective Date: January 01, 2017
FluenTeach LLC (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book lessons, or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and payment details when you book lessons or contact us.
- Account Information: Scheduling preferences, lesson history, and communication records with tutors.
- Technical Information: IP address, browser type, and cookies to improve website functionality and user experience.
2. How We Use Your Information
We use your information to:
- Provide and manage online lessons and tutoring services.
- Process secure payments.
- Send booking confirmations, reminders, and service-related communications.
- Improve our website, services, and customer support.
- Comply with legal obligations.
3. Payment Security
All online payments are processed through trusted, encrypted third-party payment providers. We do not store or have access to your full payment card details.
4. Sharing of Information
We do not sell or rent your personal information. We may share limited data only in the following cases:
- With tutors for the purpose of conducting lessons.
- With service providers who support our business operations (such as payment processors or scheduling platforms).
- If required by law, regulation, or legal process.
5. Data Protection & Storage
We implement reasonable administrative, technical, and physical safeguards to protect your information. Personal data is stored only for as long as necessary to fulfill the purposes described in this policy.
6. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your personal information.
- Opt out of non-essential communications.
- Request a copy of the information we hold about you.
To exercise these rights, contact us at info@fluenteach.com.
7. Children’s Privacy
Our services are designed for students under parental or guardian consent. We do not knowingly collect personal information from children without parent/guardian approval. Parents may request access to or deletion of their child’s information at any time.
8. Cookies & Tracking
Our website may use cookies to improve functionality and analyze site usage. You can disable cookies through your browser settings, but some features may not function properly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us:
📧 Email: info@fluenteach.com
📞 Phone: 608-444-2704
📍 Company: FluenTeach LLC